We ask you for personal information so that you can receive the correct and appropriate care and treatment. This information is recorded on our NHS computer software and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disciplinary team it is sometimes necessary that medical information about you is shared between members of the team.
Occasionally, we may be required to pass on information to third parties as legislation dictates, for example in the event of a sudden death. All other information/data will only be disclosed with the written consent of the patient.
Children and young people are individuals with rights that should be respected. As a practice, we need to be effective with communication and will involve children and young people in discussion about their care. The clinician and reception staff will need to speak to the young person if they are 16 years and older, especially if the parent or carer has telephoned the surgery to speak on their behalf.
This is following confidentiality guidance and to make sure that treatment is not hindered by the involvement of a third party. Additionally, if a clinician has assessed Gillick Competence for a young person under 16 years old, they might request to speak to a young person without a parent or carer listening or present in the consultation.
If you are a carer for a family member, please remember that we still have to follow confidentiality guidelines. We understand that relatives or people you care for can become suddenly unwell or dependant on another person and this can cause distress. Our staff will not be able to disclose or discuss anything about the patients medical history if we do not have signed consent in place. If you want more information about this or to put this in place for a relative or someone you care for, please ring reception.