Patient Participation Group

We put people first. Without patients we don’t have a surgery.

That’s why it’s important to us that we listen to our patients and make sure we meet patient needs. Who is better to ask what our patients want than our patients themselves?

The main mission of the PPG is engagement with the Practice to include providing patient feedback and, where the practice and Patient Participation Group agree, acting on suggestions for improvement.

Regular communication with the patient population;
Being a critical friend to the practice;
Advising the practice on the patient perspective and providing insight into the responsiveness and quality of services;
Encouraging patients to take greater responsibility for their own and their family’s health;
Carrying out research into the views of those who use the practice;
Organising health promotion events and improving health literacy.

Who can join the PPG?

Our Patient Participation Group (PPG) are a group of volunteer patients who provide a voice for patients and tell us what patients want and need from the surgery.

Any patient can become a member of our PPG and share their views and the views of others.

If you would like to join our PPG, please contact reception.

Joining the PPG is voluntary and members have the right to being involved in as much or as little as they like, and even withdraw at any time.

Being a member of the PPG can include receiving invites to meetings, having interviews and consultations with practice staff, helping the practice to collect feedback on the practice and its services to implement positive change, being a voice for patients, contributing to and receiving patient newsletters, being invited to and assisting with organising events.
The only effect joining the PPG will have on you as a patient will be benefiting from the changes and improvements the practice will make for all patients as a result of listening to the PPG.

There is no discrimination when it comes to clinical care for members and non-members of the PPG. Members of the PPG will not have priority over appointments or prescriptions as we treat all patients fairly with equal opportunities.