Barrowford Surgery: 01282 612 621

AccurX Patient Triage runs alongside our phone system, giving you choice on how you contact us. This service is for non-urgent medical and admin requests. For all urgent concerns please visit ‘How to contact us’ for more information.  We want to make sure patients are getting the advice they need at the right time from the right person the first time they contact the surgery.

You will be able to;

  • Request a doctor's note
  • Request a fit (sick) note
  • Ask questions or get an update on a referral
  • Request your Repeat Prescription
  • Follow-up on Test Results (Blood Test, Scans, etc.)
  • Any other advice or information that is not medical related
  • Access information about Self referrals
  • Submit a non-urgent medical request

How do I use Patient Triage?

  • Open this link or download the NHS app
  • Select either admin or medical request
  • Confirm this is a non-urgent request
  • Write the request to the practice, giving as much information as possible
  • Tell the practice how you want to be contacted
  • Enter your details
  • Press submit!